Walsh, Francis E.Kim, Eunyoung2013-06-042013-06-042013-07Kim, E. (2013). <i>The role of social media in crisis communication - A case study of Starbucks</i> (Unpublished thesis). Texas State University, San Marcos, Texas.https://hdl.handle.net/10877/4619No abstract prepared.Text88 pages1 file (.pdf)enSocial mediaFacebookTwitterBlogsCrisis communicationCrisis managementStarbucksStarbucks Coffee CompanyFacebook (Electronic resource)TwitterCrisis managementCommunication in managementSocial mediaOnline social networksEmergency managementThe Role of Social Media in Crisis Communication - A case Study of StarbucksThesis