Multigenerational Workforce: Strategies for Managing Four Generations




Watson, Holly L.

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Today’s workforce consists of four generations: the Traditionalists, the Baby Boomers, Generation X, and Generation Y. Over 60 years of knowledge, special skills, different perspectives, varying expectations, diverse experiences, and an assortment of work styles make up the workforce. This assortment of talent and varying views has potential for conflict, but organizations that take advantage of the diverse workforce may use it as a source of competitive advantage. Human resource (HR) specialists have the opportunity to capitalize on the assets of each generation as demographics and social trends will have a significant impact on the workforce in the coming years. In this thesis, I examine several methods proposed by psychologists, sociologists, and business executives to utilize each generation’s skills. I then make recommendations on how to develop a cohesive workforce, resulting in sustainability and growth for organizations.



multigeneration, traditionalists, baby boomers, generation x, generation y, generation, Honors College


Watson, H. L. (2010). Multigenerational workforce: Strategies for managing four generations (Unpublished thesis). Texas State University-San Marcos, San Marcos, Texas.


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