Streamlining Knowledge Management: Adopting BookStack for Centralized Documentation

Date

2024-05

Authors

Greengold, Matthew
Van Diest, Kristin
Waugh, Laura

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Abstract

Explore how the Texas State University Libraries have enhanced their internal knowledge management through the adoption of the open-source platform, BookStack. Our presentation delves into the ongoing project of implementing BookStack as a centralized repository for shared documentation, fostering a dynamic wiki that serves as a cornerstone for organizational reference and institutional knowledge. Learn how BookStack has catalyzed a cultural shift towards information organization and accessibility in our Libraries transforming disparate data into a coherent and navigable resource hub. This presentation discusses the process from the inception of the idea to the practical execution, including the meticulous selection of BookStack, the facilitation of focus groups, and the development of customized templates and processes. Join us as we share insights, challenges, and best practices gleaned from our ongoing experience. By consolidating policies, procedures, and institutional insights, we mitigate redundancy and simplify with a knowledge management strategy.

Description

Keywords

knowledge management, wiki, documentation, organization, information architecture

Citation

Greengold, M., Van Diest, K., & Waugh, L. (2024). Streamlining knowledge management: Adopting BookStack for centralized documentation. Texas Conference on Digital Libraries, Austin, Texas.

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