The Use of Charismatic Leadership in Crisis Management in Policing




Hanslik, Margaret K.

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The purpose of this project is to identify followers' perceptions of charismatic leadership effectiveness in hierarchical organizations like policing and their relation to crisis management by those leaders. The goal is the comparative survey use of the Conger-Kanungo's Charismatic Leadership Scale (Conger & Kanungo, 1997), Bass' Multi-Factor Leadership Questionnaire (Form 6) (Bass & Avolio, 2004), and questions adopted from the General Charisma Inventory (Tskhay, Zhu, Zou, & Rule, 2017) and Madsen and Snow's (1983) political mood assessment of leadership to identify if preferred crisis management leaders had more or fewer charismatic traits than least preferred leaders in a crisis. The research question is whether charismatic leadership has effective and beneficial effects on crisis management in policing. The hypothesis was that there would be a positive correlation between follower perceptions of charismatic leaders and successful leadership in crisis management in hierarchical organizations. A survey of a convenience sample of 76 university criminal justice students at Texas State University and Corporate Security Officers for G4S Secure Solutions found that there was a positive correlation between preferred leadership traits in crisis management and charismatic leadership traits. It also found that there was a positive correlation between leaders lacking those traits and the least preferred leaders in a crisis management.



Leadership, Policing, Charismatic leadership, Crisis management


Hanslik, M. K. (2018). <i>The use of charismatic leadership in crisis management in policing</i> (Unpublished thesis). Texas State University, San Marcos, Texas.


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