Hourly Rounding Initiative to Increase Patient Safety and Satisfaction in Long-Term Acute Care [paper]

Date

2023-04

Authors

Schultz, Danielle

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Abstract

Patient satisfaction and safety is something we all strive for as healthcare workers and administrators. Nurses spend a significant amount of time at the bedside of the patient allowing the opportunity to contribute greatly to patient safety and patient satisfaction. Nurse response time to patient needs directly affects patient satisfaction scores and call light usage. Hourly rounding is an organized approach where nursing staff regularly check on patients to ensure their care needs are being met (Christiansen et al., 2018). The purpose of this paper was to describe an acute care facility’s change in process implementing an hourly rounding initiative to increase patient satisfaction and potentially increase patient safety.

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Keywords

call light, hourly, rounding, HCAHPS, patient satisfaction, Nursing

Citation

Schultz, D. (2023). Hourly rounding initiative to increase patient safety and satisfaction in long-term acute care. St. David's School of Nursing, Texas State University.

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