The Relationship Between Personality Factors and Occupational Stability in Direct Care Workers




Lipschuetz, Shelby L.

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Available research on the occupational well-being of direct care workers in any setting remains quite limited. The current study aims to address this and contribute to the literature on the topic by identifying potential mediators of negative occupational outcomes. Direct care workers (n = 48) were recruited from a variety of assisted living facilities in the United States to complete a self-reported survey. This survey examined responses on burnout, job satisfaction, intention to quit, empathy, and emotional regulation. The results of the study were mixed. There was a positive relationship between levels of burnout and intention to quit. There were also negative relationships between job satisfaction and intent to quit as well as burnout perceptions and job satisfaction. Additionally, empathic concern and difficulties in emotion regulation were positively correlated with emotional exhaustion and overall burnout, and overall empathy was positively correlated with intent to quit. In summation, the data demonstrated recognizable correlations seen in previous literature and was able to show a means by which occupational stability could be improved on in direct care workers. These findings emphasize the importance of perceived satisfaction and overload on turnover and imply a direction of focus that works to improve on these realms in future training and occupational interventions.



Direct care, Direct care worker, Empathy, Emotion regulation, Intent to quit, Burnout, Emotional exhaustion, Job satisfaction, Emotional labor, Care giving, Assisted living, Mediation


Lipschuetz, S. (2019). <i>The relationship between personality factors and occupational stability in direct care workers</i> (Unpublished thesis). Texas State University, San Marcos, Texas.


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