Supporting Student Success in the New Normal




Anthony, Wes
Mueller, Carol Leah
Stack, Betty
Strong-Green, Ashley

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Texas State University, The Education Institute


The new normal in higher education can mean different things on varied campuses. The new normal, which occurred because of the COVID-19 pandemic, is the current atmosphere across the higher education landscape. This has meant more technology at many institutions of higher education (IHE) in numerous areas on campus. Other post-pandemic changes include a new financial reality, finding new ways to support student learning and campus community, and a new reality for many campus programs. This version of higher education looks hauntingly similar yet vastly different than the old vision of the higher education landscape. The COVID-19 pandemic caused many institutions of higher education to hit the fast forward button on implementing innovations and change. This change not only meant a move toward distance education using current methods in new ways but also activating plans for other innovation, such as streamlining paperwork, advocating for remote work, and offering traditional coursework in a new format. Campus leaders may need to redeploy human, financial, and physical capital in alignment with their new operating models (Teachers Insurance and Annuity Association of America [TIAA], 2020).



developmental education, student success, new normal


Anthony, W., Mueller, C. L., Stack, B., Strong-Green, A. (2021). Supporting student success in the new normal. Journal of College Academic Support Programs, 4(1), pp. 61-65.


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